Support

Q. So what do you do exactly?
A. We take your existing design (PSD, AI, etc) and transform it into valid, high quality, hand-coded (x)HTML/CSS markup.

Q. How long does it take?
A. Usually its delivered in three days (additional sub-pages or complexity in design may increase turn around time).

Q. Do you offer any Multiple page discount?
A. Yes. Sub-pages are billed at just $65 for each page. For orders of 8 or more pages, this may be further reduced.

Q. Is your code cross browser compatible?
A. Yes. Our code is very well tested for Internet Explorer 6/7, Opera, FireFox Windows/mac, Safari, and Konqueror.

Q. Do you web designing also?
A. Yes. Mail us the details. Also, you can check our design portfolio here – www.ipraxa.com

Q. What methods of payment do you accept?
A. Paypal, 2co, and all major credit cards.

Q. Do you guarantee your turnaround times?
A. Yes. If we do not deliver within the promised timeline, we will not only refund your money but also complete the project for Free.

Q. What are your normal business hours?
A. Monday through Friday, 9:30 am - 6:30 pm (PDT). In special cases and on deadlines, we also work on weekends.

Q. What are the format you accept?
A. We accept design files that have been created within either Adobe Photoshop® (.PSD), Macromedia Fireworks® (.PNG) and Adobe Illustrator (.AI).

Q. What markup specifications you support?
A. We support:

• W3C Valid XHTML 1.0 Strict
• W3C Valid XHTML 1.0 Transitional
• W3C Valid HTML 4.01

Q. What will be your mode of communication?
A. Call, email, instant message, any way you want to talk, we're here for you.

Q. What does this service (PSD to XHTML/CSS) includes?
A. It includes:

• Complete separation of content from structure and presentation
• Hand-crafted, semantic markup (XHTML/HTML)
• Shorthand, commented CSS
• W3C validated code
• Search engine optimized code
• Cross-browser compatible (IE6, IE7, Safari, Opera, Firefox, etc.)
• Cross-platform compatible (Windows, Mac)
• Optimized images for fast-loading
• Easy integration with any CMS
• Non disclosure agreement
• Money back policy

Q. What Quality standards you adhere to?
A. Our Guarantee:

• Complete separation of content from structure and presentation
• The markup looks exactly the same as the original design
• 100% hand-coded code
• Professionally coded and W3C validated
• Fully commented CSS
• Search Engine friendly code
• Cross-browser compatible (IE6, IE7, Safari, Opera, Firefox, etc.)
• Cross-platform compatible (Windows, Mac)
• 100% satisfaction guaranteed
• Non disclosure agreement
• Money-back policy

Q. Do you offer any Money Back Guarantee?
A. Yes.
Turnaround time Guarantee: If we do not deliver within the promised timeline, we will not only refund your money but also complete the project for Free!!.
Satisfaction Guarantee: We will issue you a full refund should you request for a cancellation of your order before the slicing and conversion has begun. If you are not satisfied, at any stage of the work in progress, simply let us know and we will refund 50% of the package price chosen by you.

also in this section:

Pricing

Professional Package
$180 (home page); $65 (inner page)
XHTML 1.0 Strict Table-less CSS markup under SEO Semantic Coding

Standard Package
$125 (home page); $50 (inner page)
XHTML 1.0 Transitional Table-less CSS markup

Basic Package
$75 (home page); $30 (inner page)
HTML 4.01 strict Table based CSS markup

Contact Us

Getting in touch with us is easy and fast. Fill in the form below and we will get back to you shortly!